Supervisory Skills is a two-day introductory class.  Areas of discussion include:

Target Audience:  The program seeks to equip front line supervisors with the skills to do an effective job in guiding, directing and evaluating their staff.  The program is open to new supervisors, to be supervisors and experienced supervisors of the Mobile County Merit System.

 

 

 

 

              DAY 1

                    Times                                       Content

 

                           8:30 am until 12 pm             Fundamentals of Supervision -

                                                                 Role as a Supervisor and Responsibilities

                                                                 Supervisor’s Toolbox -

                                                                         MCPB Rules, Regulations, Procedures

                                                                         Department Rules, Regulations, Procedures

                                                                         Employment Laws

                                                                         Technical Skills, People & Management Skills

                                                                         Effective Communication Skills

                                                                 Critical Knowledge, Skills and Abilities

                                                                         Employment Laws (a brief overview-legal responsibilities)

                                                                         Communications Skills

              1:15 pm until 4 pm               Selection Process –

                                                                 System Procedures - MCPB Rules & Procedures

                                                                         Job Announcements / Application Reviews

                                                                         Requesting Certifications /Processing

                                                                         Registers / Reinstatement

                                                                 Interviewing Skills & Selection Process

 

 

 

 

 

 

 

           DAY 2

                    Times                                            Content      

                                                                                    

                           8:30 am until 11 am                  Employee Performance & Evaluations –

                                                                    What a Performance Appraisal Is / Types of Evaluations

                                                                    Setting Performance Goals / Measuring Performance

                                                                    Merit System Forms and Procedures

                                                                    Types & Forms: Working Test Period & Service Ratings

              11 am until 12 pm                Employment Concerns–

                                                                    Progressive Discipline

                                                                               General Steps to Follow

                                                                               MCPB Discipline Procedures

              1:15 pm until 3 pm                   Employment Concerns –

                                                                    Handling Employee Complaints and Concerns

                         3 pm until 4:30 pm                    Building and Leading the Team –

                                                                                         Building the Team

                                                                             Characteristics of Leaders

                                                                             Leadership Styles/Skills

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